The decision to purchase a warranty for a used car can be a complex one, often filled with uncertainty and potential pitfalls. While it’s a common belief that dealership warranties are always a bad deal, the reality is more nuanced. Let’s explore the pros and cons of these warranties to help you make an informed decision.
Pros of Purchasing a Dealership Warranty:
- Peace of Mind: A warranty can provide a sense of security, especially if you’re buying a used car with a higher mileage or a less reliable brand.
- Convenience: If your car breaks down, you can often take it directly to the dealership for repairs, saving you time and hassle.
Cons of Purchasing a Dealership Warranty:
- High Cost: Dealership warranties can be expensive, especially for older or higher-mileage vehicles.
- Limited Coverage: Some warranties may have exclusions or limitations that could leave you responsible for significant repair costs.
- Potential for Hidden Fees: Be aware of additional costs, such as deductibles, administrative fees, or towing charges, that could increase the overall price of the warranty.
- Limited Transferability: In some cases, warranties may not be transferable to a new owner if you decide to sell the car, reducing its resale value.
Dealerships often generate significant profits from extended warranties
- Markup: Dealerships commonly apply a substantial markup to the cost of extended warranties. For example, if a warranty costs the dealership $1,000, they might sell it for anywhere between $1,500 and $2,000. This represents a markup of 50% to 100%, leading to potential profits of $500 to $1,000 per warranty sold.
- Commission Structure: Salespeople at dealerships can receive commissions ranging from 10% to 25% on extended warranty sales. If a warranty sells for $1,800, a salesperson might earn between $180 and $450. This financial incentive encourages them to actively promote extended warranties to customers.
- Low Claim Rates: Statistics show that many customers rarely utilize their extended warranties. On average, only about 20% of warranty holders file a claim. This low claim rate allows dealerships to retain a substantial portion of the premium without incurring significant payout costs. For instance, if a dealership sells 100 warranties at $1,800 each, they collect $180,000, while only having to pay out for 20 claims, potentially costing them around $30,000, leading to a profit of approximately $150,000.
- Bundling: Extended warranties are frequently bundled with other products, such as vehicle financing or service packages. For example, when a customer finances a vehicle, they might be presented with an extended warranty as part of the deal, which can add an additional $1,000 to $2,000 to the total sale price. This bundling strategy can significantly enhance dealership profitability, as it increases the overall transaction value.
- Profit Centers: Extended warranties, alongside financing and service departments, are considered key profit centers for dealerships. Industry reports suggest that extended warranties can account for up to 40% of a dealership’s total gross profits. Given that average dealership gross profits range from $1 million to $2 million annually, this could mean extended warranties contribute between $400,000 and $800,000 to that total.
In summary, while profit margins can vary by dealership and warranty provider, extended warranties are generally a highly lucrative business for dealerships, often representing a significant portion of their overall profitability.
When Does It Make Sense to Purchase a Dealership Warranty?
Consider purchasing a warranty if:
- You’re buying a high-mileage or older vehicle.
- The car has a history of mechanical problems.
- You have a limited budget for unexpected repairs.
- You’re planning to keep the car for a long time.
Alternatives to Dealership Warranties:
If you’re hesitant to purchase a dealership warranty, explore these alternatives:
- Extended warranties from independent online providers: These can often be more affordable than dealership warranties, but they may have different coverage options and limitations.
- Pre-purchase inspections: A thorough inspection by a qualified mechanic can help you identify potential problems before you buy the car.
- Building an emergency fund: Setting aside money for unexpected repairs can give you peace of mind without the added cost of a warranty.
Extended Warranties from Independent Online Providers
Extended warranties from independent online providers are a type of vehicle protection plan offered by companies that are not affiliated with the manufacturer or dealership. These warranties can cover a wide range of components and systems, providing additional coverage beyond the original manufacturer’s warranty.
Key Features:
- Variety of Coverage Options: Independent providers offer a range of coverage plans to suit different needs and budgets. These plans can include coverage for engine, transmission, electrical components, suspension, and other systems.
- Competitive Pricing: Independent warranties are often more affordable than dealership warranties, as they don’t have the same overhead costs.
- Flexibility: You may have more flexibility in choosing your coverage options and terms with independent providers.
- Transferability: In many cases, independent warranties are transferable to a new owner if you decide to sell the car.
Considerations:
- Reputation and Financial Stability: It’s important to research the reputation and financial stability of the independent provider before purchasing a warranty. Look for companies with a track record of honoring claims and providing excellent customer service.
- Coverage Limitations: Be aware of any exclusions or limitations in the warranty contract. Some providers may have restrictions on the types of repairs covered or the mileage limits.
- Claim Process: Understand the claim process and any associated fees. Make sure the provider has a clear and efficient process for filing and processing claims.
Benefits:
- Peace of Mind: An extended warranty can provide additional peace of mind, especially if you’re concerned about the reliability of your used car.
- Potential Cost Savings: If your car requires major repairs, an extended warranty can save you significant money.
- Increased Resale Value: A transferable warranty can help increase the resale value of your car.
Tips for negotiating to reduce or eliminate hidden fees in extended car warranties:
- Do your research beforehand. Compare prices from multiple dealerships and third-party warranty providers to know the typical cost range.
- Ask for a detailed breakdown of all fees included in the warranty price. Question any fees that seem unnecessary or excessive.
- Focus on negotiating down or removing specific fees rather than just the overall price. Common negotiable fees include:
- Administrative fees
- Processing fees
- Cancellation fees
- Transfer fees
- Ask if they can waive or reduce the deductible. A lower deductible can save you money on repairs.
- See if you can get additional perks or coverage added at no extra cost instead of fee reductions.
- Be prepared to walk away if they won’t budge on unreasonable fees. Having other quotes gives you leverage.
- Consider purchasing from a third-party provider instead of the dealership if their fees are lower.
- Ask about any available discounts, such as for paying in full upfront.
- Negotiate the base price of the warranty first before addressing fees. A lower starting price means lower fees.
- Read the contract carefully before signing and question any fees not discussed during negotiations.
- Consider negotiating an extended warranty separately from the vehicle purchase for more flexibility.
- Be polite but firm in questioning fees and asking for justification of their costs.
The key is to be informed about typical pricing, scrutinize all fees carefully, and be willing to walk away if the dealership won’t offer a fair deal without excessive hidden charges. Getting quotes from multiple sources gives you the most negotiating power.
Overall, extended warranties from independent providers can be a valuable option for used car owners seeking additional protection. However, it’s important to carefully research and compare different providers to find a plan that best suits your needs and budget.
Top online providers of extended warranties from independent providers
- Endurance: Known for their comprehensive coverage options and strong customer service.
- Website: https://www.endurancewarranty.com/
- CARCHEX: A well-established provider offering a variety of plans and customizable options.
- Website: https://www.carchex.com/
- Olive: Offers competitive pricing and a user-friendly online experience.
- Website: https://olive.com/
- ForeverCar: Provides plans backed by major insurance companies.
- Website: https://www.forevercar.com/
- CarShield: A popular choice with a focus on customer satisfaction.
- Website: https://carshield.com/
- Omega Auto Care: Offers customizable plans and a wide range of coverage options.
- Website: https://omegaautocare.com/
- Concord Auto Protect: Provides direct service and competitive pricing.
- Select Auto Protect: Offers a variety of plans and a dedicated customer support team.
- Website: https://selectautoprotect.com/
- autopom!: Provides flexible plans and a user-friendly online platform.
- Website: https://autopom.com/
- GSAN Warranty: Offers a range of coverage options and competitive pricing.
- Website: https://goldstandardautomotive.com/
Ultimately, the decision of whether or not to purchase a warranty for a used car depends on your individual circumstances and risk tolerance. By carefully considering the pros and cons and exploring alternative options, you can make an informed choice that best suits your needs.