About Zurich Warranty
Zurich is a leading global insurance company with a strong presence in North America. With over 100 years of experience, Zurich has built a reputation for financial strength, innovative products, and excellent customer service. Their extended auto warranty division leverages this expertise to provide comprehensive vehicle protection plans.
Zurich’s Vehicle Protection Products
Zurich offers a wide range of vehicle protection products designed to help you maintain and repair your vehicle, as well as safeguard against accidents and theft. Their extended warranty plans come in three main levels of coverage:
| Coverage | Powertrain | Standard | Comprehensive |
|---|---|---|---|
| Rental Reimbursement | ✓ | ✓ | ✓ |
| Trip Interruption | ✓ | ✓ | ✓ |
| Emergency Roadside Assistance | ✓ | ✓ | ✓ |
| Transfer Case | ✓ | ✓ | ✓ |
| Engine & Transmission | ✓ | ✓ | ✓ |
| Drive Axle | ✓ | ✓ | ✓ |
| Suspension | ✓ | ✓ | |
| Steering | ✓ | ✓ | |
| Electrical | ✓ | ✓ | |
| Brakes | ✓ | ✓ | |
| Heating & AC | ✓ | ✓ | |
| Interior & Exterior | ✓ | ||
| Emissions System | ✓ | ||
| Computer Control Systems | ✓ | ||
| Convenience & Tech Systems | ✓ |
Vehicle Service Contract Exclusions:
| Category | Exclusions |
|---|---|
| Electrical Components | Antenna mast, Audio speakers and wiring, Batteries, Cellular telephones, Fuses and fusible links, Light bulbs and sealed beams |
| Engine Components | Belts, hoses, lines and clamps, Clutch disc, Exhaust system, Filter housings, Spark plugs, Thermostats |
| Body and Exterior | Body parts, Fairing, Frame, Glass, lenses, Mirrors, Sidecar, Trailer hitch, Trim, upholstery, paint, moldings, Windshield and windshield mounts |
| Brakes and Suspension | Brake linings, Brake rotors and drums, Shock absorbers |
| Drivetrain | Final drive chain or belt and rear sprocket |
| Wheels and Tires | Tires, wheels and spokes |
| Exhaust System | Mufflers or baffles |
How Zurich Warranty Works
If your vehicle experiences a breakdown, you can take it to your preferred repair shop. The shop will diagnose the issue and file a claim with Zurich for covered repairs. Once authorized, Zurich pays the repair shop directly, minus your deductible.
| Step | Description |
|---|---|
| 1. Provide Your Information | Enter your vehicle’s Vehicle Identification Number (VIN) or license plate number, along with the mileage and zip code. |
| 2. Select Your Coverage | Choose between two coverage options: one with more extensive coverage and another at a lower price. |
| 3. Flexible Payment Plan | Make a small down payment and set up monthly payments. You can cancel at any time. |
| 4. Complete the Signing Process | Sign the necessary documents digitally. The entire process takes just a few minutes. |
Cost of Zurich Warranty
While Zurich doesn’t publish specific prices online, extended warranty costs typically range from $300 to $700 per year, or $1,500 to $4,000 overall. The exact price depends on your vehicle’s make, model, age, and mileage, as well as your chosen coverage level.
Why Choose Zurich?
Convenience: Zurich works with a wide network of repair facilities, giving you more options for service.
Reputation: Zurich is a well-established company with a strong financial backing.
Flexibility: Multiple coverage levels and additional protection options allow you to customize your plan.
Transferability: You can transfer your warranty to a new owner, potentially increasing your car’s resale value.
Reviews and comments about Zurich’s customer service
Positive aspects:
- Some customers report quick and hassle-free claims processes
- Zurich has an A+ BBB rating and accreditation
- Some reviewers praise Zurich’s efficiency and consistency in handling claims
Negative aspects:
- Many customers complain about long hold times (up to 2 hours in some cases)
- Concerns about coverage limitations and exclusions
Overall, Zurich appears to have a middling reputation – not the best or the worst in the industry. Experiences vary widely between customers.
Alternative to Zurich extended warranty
Endurance
- Offers 6 coverage plans with terms up to 8 years/unlimited miles
- Direct provider that handles claims internally
- Includes 1 year of Elite Benefits with perks like roadside assistance
- CARCHEX
- Praised for having the best claims process
- Offers 5 coverage plans
- Large network of over 30,000 repair facilities
- CarShield
- Noted for having the best plan selection
- autopom!
- Recognized for good customer service and advocacy
- Olive
- Stands out for having no waiting period on coverage
- Concord Auto Protect
- Offers 24/7 live customer support
More about extended warranty providers
FAQs about Zurich North America’s extended warranty:
- How much does a Zurich extended warranty cost?
The average cost ranges from $1,000 to $4,500 at the time of vehicle purchase, depending on the make, model, age of your vehicle, and level of coverage chosen.
Know more on average cost for extended auto warranty - How can I get a Zurich extended warranty?
Zurich warranties are only available for purchase through approved dealerships at the time of vehicle purchase or from a private seller with an existing transferable Zurich coverage. - Is Zurich’s extended warranty transferable?
Yes, Zurich’s extended warranty contracts are fully transferable to a new owner, which can potentially increase the resale value of your vehicle.
Zurich’s extended warranty (vehicle service contract) can be transferred to a new owner.
This transferability feature provides several benefits:- It can increase the resale value of your motorcycle, as the new owner will benefit from the remaining coverage.
- It allows you to potentially recover some of the cost of the service contract when you sell the motorcycle.
- It makes your motorcycle more attractive to potential buyers, as they’ll have the peace of mind of continued coverage.
The ability to transfer the warranty is a valuable feature that can benefit both the original owner when selling and the new owner who receives continued protection
- What additional benefits come with Zurich’s extended warranty?
All Zurich plans include emergency roadside assistance, rental car reimbursement, and trip interruption coverage. - Where can I get my vehicle repaired under a Zurich warranty?
Covered repairs can be done at any ASE-certified repair facility, not just dealerships. - What is not covered by Zurich’s extended warranty?
Exclusions typically include normal wear and tear items like brake pads, tires, and windshield wipers, as well as routine maintenance. - Can I cancel my Zurich extended warranty?
Yes, you can cancel your contract at any time for a pro-rated refund, less any claims paid and applicable cancellation fees. - How long does Zurich’s extended warranty coverage last?
Zurich offers a variety of term lengths, including lease-friendly and longer-term options. Specific durations depend on the plan chosen. - Does Zurich offer additional protection plans beyond the extended warranty?
Yes, Zurich offers additional plans such as tire and wheel protection, paintless dent repair, windshield repair, and key protection.
